eBay Scams – Steps to Take if You Have Been Defrauded

eBay is a relatively safe marketplace. Unfortunately,

like most online marketplaces, it is vulnerable to

scams. eBay tries to keep instances of scams

occurring, but with more than 100 million members,

and approximately $40 million moving through the

site on a daily basis, this can be a little difficult.

Sometimes, scams occur.

If you have been scammed, there are certain steps

you need to follow to report the incident, and to try

to come to a resolution. If you paid for the item

through Paypal, the first step is to login to your

Paypal account and open up a dispute for the

payment. If you did not pay through Paypal, contact

your credit card company. In most cases, if you have

used one of these two cases, you will recover your

money.

The next step is to use eBay’s dispute process to

report the seller. This is specifically for items that

were not received, or items that were significantly

different than what was described in the auction.

eBay also has a purchase protection program to

further protect buyers. If a settlement cannot be

reached with the buyer, the next step is to make

an eBay buyer purchase protection claim.

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